Look, sometimes a life spent on the Sword Coast ain't easy. Let's say, for example, that you're a poor, innocent innkeeper beset by marauding goblins. You say, "Hey, goblins, what's up?", and they say, "Get lost, nerd." You say, "Please stop attacking my inn", and they say, "Shut up, you're not our mom." It's really frustrating, because not only are these goblins looting your storerooms, they're also being real jerks about the whole situation.