We've all made mistakes and most of the time, we feel better about owning up to them. Valve recently had a little slip up when their anti-cheat software automagically banned 12,000 Modern Warfare 2 players from the PC version of the game. Turns out though, they weren't cheating at all.
To make up for the little boo boo, Valve has responded in a big way. They sent each and every user a copy of Left 4 Dead 2 as well as an extra copy to gift to a friend via Steam. That's right, Valve gave away 24,000 copies of Left 4 Dead 2 because they are nice guys. Talk about co-op!
The bans obviously have been reversed as well. "This was our mistake," Valve President Gabe Newell wrote, "and I apologize for any frustration or angst it may have caused you."
Source: 1up.com