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On the Download Issue 36: The Decline of XBLA

Developers Struggle to find the Demand that Once Was

Editorial
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Sitting in a dark room surrounded by next generation hardware, I was an eager 25 year old journalist at my first "big" gaming event. It was a month before the launch of the Xbox 360 and I was talking to Greg Canessa (who now works for Blizzard) about something he was heading up called Xbox Live Arcade. He showed me one of my favorite games of all time, Joust, remade in HD. "We’ll be putting out games like this for around $5," I was told. It was to be remakes of classic titles mixed with original games like Geometry Wars. Microsoft wanted something for people to do in between the big releases, something to keep them coming back to their consoles. At that moment I instantly knew Xbox Live Arcade was going to catch on.

Over the years Xbox Live Arcade has gone through an evolution. While it started as remakes, re-releases, and every so often an original title it’s now evolved into something different. It’s now a service filled with games that aren’t quite big enough for a full retail product. Titles like Alan Wake’s American Nightmare, The Walking Dead, and I Am Alive stick out. Titles with high production values, but not necessarily long play times. Sure we get a gem every once in awhile that reminds us of what the service used to be - hello Fez - but it feels like XBLA has lost its identity.


That fateful day almost 7 years ago. Greg Canessa demoing XBLA in October 2005.

There was a time when developers were climbing over each other trying to get on the service, all competing to be one of the games Microsoft hand picks for Xbox Live Arcade. Now though, the message out of the industry is much less clear. In a recent interview with Game Informer, Robot Entertainment’s Patrick Hudson talks about how Orcs Must Die! 2 won’t see the light of day on the 360 because of the poor showing the first game had on the platform. This wasn’t because it was a bad game or didn’t have broad appeal; it sold phenomenally on the PC. No, instead it seems the failure was in part due to Microsoft’s requirements they set up for the service. We’ve heard it time and time again, the certification process is long and tedious - and for some - the payout just doesn’t seem to be worth it.

More recently the blame for the newest, and possibly the biggest problem for Xbox Live Arcade, falls squarely on Microsoft’s shoulders thanks to a horrendous dashboard redesign that has put everything but gaming at the forefront of your console. The 360 has turned into an all-in-one device showcasing movies, music, sports, and other content. Don’t get me wrong, these features are great, but Microsoft has lost sight of what got the 360 into a position to have the user base to support these features.

This is the missed opportunity.

A developer has one shot at stardom on the new dashboard: launch week. If they're lucky, they'll have their title displayed predominately in the middle of the dashboard with a nice big graphic. After that, the game will fall into obscurity as it's buried behind colored rectangles and tabs of content. David Johnston is the creator of The Adventures of Shuggy, a slick little arcade puzzler that came out last year on XBLA to decent reviews but poor sales. According to David he started the game in 2007 with hopes of getting on XBLA, but he "thinks it was already starting to change at that time, there’s been much more of a shift towards AAA style titles appearing with all the focus being on them." Sadly for Shuggy, it launched the same week as Magic: The Gathering which got all of the dashboard coverage. "The titles which don’t get that support seem to be fading into obscurity," David says.

How long does it take to navigate to The Adventures of Shuggy on the new dashboard? 26 seconds. I’d called that obscured. And that’s probably on the high side, the game starts with an "A."

The problem now with XBLA’s shift in identity isn’t from the quality of games listed on the service, but rather how the service handles everything it has on it. By my count, using the official website - Microsoft is close to 500 games listed under the "Arcade" banner. Perhaps it’s time for Microsoft to swallow it’s pride a bit and look at what the biggest online digital stores are doing out there on the PC - Steam and GOG.com come to mind. Steam, for example, features 1500 games under $10.



 
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CaveBo
9:11 AM
5/1/2012

The dashboard is difficult to navigate. Everyday Xbox users can find things relatively easy, but if my wife wants to watch Netflix or set up a game for the kids when I'm not around, she has a lot of trouble! And "launch week" does seem to be the only time that XBLA games get good visibility. I'd like to see more titles under the "Sales & Specials" tab. Even small discounts on 2-3 month old games may remind me of a title I didn't have time/ points for earlier!


Shazoo
9:27 AM
5/1/2012



Couldn't agree more, with xbox's lack of competitiveness and uniqueness in almost all aspects of their service and console I moved on back to PC.


txshurricane
10:45 AM
5/1/2012

It's not just XBLA that has changed - the consumers have changed. There's no unifying game experiences anymore. Every studio is struggling to climb over each other to get Little Johnny's mom's cash.


bapenguin
11:04 AM
5/1/2012

--- Replying to txshurricane -----

That's sort of what I said at the end. That said, smaller studios aren't struggling on the PC at all. It's a completely different market. These studios once thrived on the console, but can no longer find ground there.


txshurricane
11:35 AM
5/1/2012

--- Replying to bapenguin -----
That's because Little Johnny plays the Xbox - his dad plays the PC.


Engineer Seven
2:44 PM
5/1/2012

I think the biggest problem is the locked prices. There's no reason why a game that now costs $10 new at retail should have DLC costing $10 or $15 dollars. The weekly sales also need to be expanded, have things on sale from multiple genres or games instead the current system of 'This is Call of Duty Week!' 'This is Battlefield Week!'


smurphster
2:58 PM
5/1/2012

Price is definitely an issue. Another issue is DLC. Why does Microsoft cripple games like Dungeon Defenders? Consoles have always had the edge when it comes to ease of use, but the expense has grown out of control. PC has been catching up in terms of ease of use, while still offering DLC, mods, and a better price point. I don't like this trend. Consoles need to get their edge back and be more flexible.


CoopBob
3:13 PM
5/1/2012

I was glad that XBLA games "grew up" but I agree that arcade and indie games get absolutely buried which is a shame. This is the problem when a company tries to be everything for everyone.

It's a little different but I hate when I decide to start digging around to see what's new in games and it's all buried beneath the crap ton of music game DLC that constantly comes out.


TenFresh
3:19 PM
5/1/2012

I agree with all the reasons the dashboard has become a mess, and I'd be truly saddened if development for it drops off as a result. I enjoy sitting back on the couch and playing games on the console so much more than on my PC. I bought Trine on Steam and had it for half a year before I got a PS3 and actually played it. So much more feasible to gather 3 friends around the TV than the PC.

And let's not even get into all the smack-downs the indie marketplace has suffered. Eeeeesh.


kevinclough
10:30 PM
5/1/2012

I think the dashboard update is the primary culprit in my mind. I find it difficult to quickly find what I am looking for. I don't use it every week though so that might be part of the problem. I think Microsoft is trying to bring Xbox's interface in line with what they are doing with Windows 8, so I don't think it is going to get better anytime soon.


Jhooud
1:16 PM
5/2/2012

So are there any rumblings of a dashboard redesign? I'm with the bulk of the group in not really liking the way they've organized the interface and the choices they've made in organization...but I haven't heard anything about Microsoft planning any changes.


stealth
6:27 PM
5/3/2012

stupid article

xbla is still thriving


kevinclough
6:54 PM
5/3/2012

He didn't say xbla was dead, just declining. I read something similar on gamasutra and that was coming from an xbla developer who would know the actual sales numbers.


vherub
3:23 PM
5/4/2012

The picture is even more dire on the wiiware service. And I would argue that android and ios apps are even more severely frontpage/top 10 or doa. Psn and live really need to copy some of the features of steam, like wishlist building (as well as for future content). They should have far more sales of older content, and finding content needs to be streamlined. It's great that I can purchase xbox content from my browser (sony needs to make this an option), but that browsing experience isn't particularly appealing.
I find myself relying on external sites and forums for services the system should provide.


Knees76
8:09 PM
5/5/2012

"For every Trials HD, which has sold over 1.5 million - you have an Adventures of Shuggy that struggles to find its ground with less than 7k in sales"

Maybe that is because Trails HD is one of the best game ever offered on XBLA and Adventures of Shuggy isn't. So now we are blaming the 360 dashboard on XBLA sales? And while Trials Evolution was promoted heavily it still killed in the sales department and guess why? If your game is that good the word will get out.

I for one enjoy the current dashboard. If I have some extra coin and want an arcade game I can cycle to that section of the dashboard and browse "games". It very basic and simple to do and understand.

And this isn't changing anytime soon. With companies like Verizon, ESPN, MLB, Netflix, these are the big boys. For better or worse these are the things you are going to see on the front page going forward. This isn't steam, this is a complete multimedia device.

By the way it took me 9 seconds to find the Adventure of Shuggy. I honestly want to ask you who was navigating to find that game?


Knees76
8:12 PM
5/5/2012

--- Replying to txshurricane -----

Now this I would agree with. Everyone trying to get their hand in the cookie jar.

As a developer the only way to get above this is to make a better game than the next. Some are able to pull this off, most aren't.


Knees76
8:18 PM
5/5/2012

--- Replying to CaveBo -----

Really, does she also have trouble using a computing too?

I hear this argument a lot but I don't buy it. You literally have to push 4-5 buttons to get to Netflix or into your game library. And it's only using two actual button on the controller RB and A.

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Total Comments: 17

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